Returns & Exchanges
At The Refind, we want you to love every piece you purchase; if you are not completely satisfied, we offer 30-day returns on all items in their original, unworn condition. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the provided packing slip to ensure fast processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing